Data Protection Statement

1. Responsible party

Conductix-Wampfler GmbH
Rheinstrasse 27 + 33, 79576 Weil am Rhein, Deutschland


2. What is personal data?

Personal data is understood to encompass information of personal or factual content, that is or can be associated with you personally. This would include for example your name, your address, your telephone number and your e-mail address. Information that is not or cannot be directly linked to your actual personal identity (such as favorite websites or the number of users of a site) is not included.

The server stores data (such as IP address, date, time and sites viewed) in connection with access to our sites. There is no utilization of data for the purposes of personal identification. The right to carry out statistical analyses of anonymous data sets is reserved.

We use personal data for the purposes of technical administration of the website and customer management only to the extent that this is necessary. Additional personal data are only stored when provided voluntarily.


3. Collection and processing of personal data

You can basically use our website without revealing your identity. When you visit our website, our web servers regularly store the IP address assigned to you by your internet service provider, the website from where you came to us, the pages that you visit at our site and the date and length of your visit. There is no utilization of data for the purposes of personal identification. The right to carry out statistical analyses of anonymous data sets without any personal references is reserved.

Personal data is stored, processed and used by us only when you provide it to us, e.g., when registering, making an enquiry or implementing a contract. We use the data that you provide exclusively to process your requests, process orders, deliver goods and payment processing. We and our affiliates also use your data to identify you as an existing customer for orders and payment history information. In relation to this, we note that we are legally required to verify business contacts specifically based on EU or nationally applicable sanctions lists.

Your data is also passed to the local distribution company that handles processing. For the settlement of payments, we pass your payment data to the credit institution handling payment.

If you agree to the use of your personal data for the purposes of sending you our free newsletter and for advising you of promotions and new products, please indicate your agreement in your application. We use a so-called “Double-Opt-In” system for this. This means that we send you a confirmation e-mail with your application data or with an activation link after you initially register. Your registration is only activated after you have successfully provided your user name and password, or confirmed your application via the activation link. In this way we can be sure that the application was made with your express consent. We record and store your consent.


4. Use and transfer of personal data and purpose of use

Your personal data and information that you place at our disposal are used by Conductix-Wampfler for the processing of orders, the delivery of products and for the processing of payments. We also use your data to keep you advised about orders, products, services and offers from Conductix, and for the technical administration of the site.

There is no disclosure to third parties. We make use of external providers for the technical administration of the websites and order processing (shipping, logistics, payment). Our employees and our external providers are required by us to maintain confidentiality and data secrecy.


5. Cookies

Conductix-Wampfler uses cookies to track the visitor preferences and to improve the design of the website. Cookies are small files that are stored on your hard drive. This improves ease of navigation and increases the user-friendliness of a website. Cookies likewise help us to identify especially popular areas in our Internet offerings. That way we can target the content of our Internet site specifically to your needs and improve our offerings for you. Cookies can be used to confirm whether your computer has already had contact with our site. This is identified simply by the cookie on your computer. Personal data can be stored in cookies when you agree, such as to facilitate secure online access, so that you don't have to enter your user ID and password every time.

Of course, you can also view our website without cookies. Most browsers automatically accept cookies. However, you can prevent storage of cookies on your hard drive by selecting *do not accept cookies* in your browser settings. You can delete cookies already present on your computer at any time. Please refer to your browser instructions for details on how this is done. However, if you do not accept cookies, this can lead to functional restrictions on our site under certain circumstances.


6. Webanalysis with Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files, which are stored on your computer and which enable analysis of your use of the website. The information produced by the cookie regarding your use of this website will normally be transferred to a Google server in the USA and stored there. In the event of activation of IP anonymization on this website, your IP address will be truncated by Google within the member states of the European Union or in other signatory states of the European Economic Community. The full IP address to a server will only be transferred to a server by Google in the USA and truncated there in exceptional cases. Google will use this information at the direction of the operator of this website to evaluate your website usage, to prepare reports on website activity and further provide the website operator with website usage and Internet usage of related services. The IP address provided from your browser under Google Analytics will not be combined with other Google data.

You can prevent the storage of cookies from Google Analytics through the corresponding setting in your browser software, however, we advise that in this case you may not be able to make full use of all of the functions of this website. Furthermore, you can prevent the capture of the data generated by the cookie and obtained about your website usage (incl. your IP dress) to Google and the processing of your data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en. For your information: This website uses Google Analytics with the “anonymizeIP()” feature, which only performs further processing with truncated IP addresses, to prevent any direct personal identification.


7. etracker

Data for the purposes of marketing and optimization are collected and stored on this website with etracker GmbH (www.etracker.com) technology. A pseudonym user profile can be set up based on these data. Cookies can be assigned to it. The data collected by etracker technology is not used without the specific consent of the subjects to personally identify the visitors of the website and is not combined with personal data regarding the holder of the pseudonym. etracker states that data protection is its top priority. As one of the first providers of products and services for website optimization and online marketing campaigns, after a thorough examination by the Hamburg Data Protection Office etracker was certified for data protection compliance in 2006. Further information regarding etracker can be found on the Internet at https://www.etracker.com/de/datenschutz.html . You may object to any further data collection and storage.


8. Integration of social plug-ins

If necessary, social plug-ins from Facebook are used on our website to make the websites more personal. We use the Facebook “Like” button for this (also known as the “I-like it” button). It involves offers from the USA company Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA).

When you visit a Conductix-Wampfler site containing one of these plug-ins, your browser connects with Facebook and the contents from this site are stored. Your visit to the Conductix-Wampfler site via Facebook and Google can be tracked if necessary, even when you are not actively using the function. When you have a Facebook or Google account, you can use this plug-in and thus share information with your friends. We have no influence on the content of the plug-ins and the transmission of information.

Facebook provides detailed information on their Internet site on the extent, nature, purpose and further processing of your data. You will also find additional information on your rights and settings that are available to protect your privacy.

Facebook Data Privacy Policy

By first logging out from the pages of your social network (Facebook) and deleting cookies that are set (see also under cookies), you can prevent Facebook and Google from collecting information about you when you visit our site.


9. Data Protection Statement for Twitter Use

Optional Twitter service functions are integrated into our pages. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the “ReTweet” function, the websites that you visit through your Twitter account are linked and other users are notified. The data is also transmitted to Twitter.

We point out that as a provider of the site, we have no knowledge of the content of the data transmitted or what use Twitter makes of it. You can find further information in this regard at the Twitter Privacy Statement. You can change your data protection settings on Twitter in the Account Settings.


10. Security

Conductix-Wampfler uses technical and organizational security measures to protect your data provided to us against manipulation, loss, destruction and access by unauthorized personnel. Our security measures are continuously improved based on technological developments. Our employees are obliged to maintain data secrecy.


11. Links to other websites

Our website contains links to other websites. Links to external websites are tested by us prior to connection. However, we have no influence over the data protection standards of the supplier. We will terminate these links if we become aware of any abuses or violations of the law.


12. Right to Information, Modification and Deletion

Upon request, we will advise you what personal data about you, if any, has been stored by us, in accordance with applicable legislation. If, despite our efforts to ensure that data is accurate and up-to-date, false information is stored, we will correct it at your request. If you are a registered user with us, the following applies: You can review your stored user profile at any time. For your personal security, modifications or deletions of user profiles can be made only in writing or by telephone. In this case, please conduct Conductix-Wampfler or our Data Protection Supervisor.


13. Right of objection

You may object to the use, processing and transmission of your personal data for marketing purposes at any time by sending us a notification by post to Conductix-Wampfler GmbH, Rheinstrasse 27 + 33, 79576 Weil am Rhein, Germany or by e-mail to the Data Protection Supervisor. However, this does not apply to data required to process your order. Upon receipt of your objection, we will not use, handle or transmit your data further for any purpose other than processing your order and we will refrain from sending any further advertising material and/or newsletters to you.


14. Data Protection Officer

If you have any questions regarding the handling of your personal data, you can also confidentially contact our Data Protection Officer to discuss information requests, suggestions or complaints. Uwe Pommerening | Uwe.Pommerening@conductix.com

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